The Role of the Change Manager – and How to Become a Great One!

“Change” is a word that often makes people uncomfortable...

Most of us find personal change challenging, and when it comes to change in the workplace, the discomfort can be even greater. Yet, in today’s fast-moving business world, change is inevitable.

The good news? Adaptability is a skill!

It can be learned, strengthened, and mastered over time, helping you succeed not only as an individual but also contributing to the success and resilience of your entire organization.

What Does a Change Manager Do?

When an organization takes on a transformation, whether it’s new technology, a shift in business processes, or a restructuring, the person leading people through that transformation is the Change Manager.

When done effectively this role can increase a projects success rate by 7X, as the research in Prosci's The 12th Edition of the Prosci Best Practices in Change Management report consistently shows.

The Change Manager's role can be grouped into 4 primary categories:

1. Assess the impact of the change on individuals and teams.

2. Prepare a clear, achievable plan for making the change happen.

3. Monitor the progress of that plan and adapt as needed.

4. Support individuals beyond deployment so the change truly sticks.

   
   

Leading Through Change

Leadership during a change project isn’t just about process, it’s about people.

This can not be understated! Across my experience launching major systems within organizations I have always found myself reminding leaders:

"You can have the best system in the world, and it is worthless if you can't get your team to actually use it."

So if you're the one set up to lead the change, here is what your team needs to hear:

• The specific changes to processes or business operations.

• How those changes will impact them personally.

• The challenges they may face.

• The benefits they can expect when the change is complete.

  
  

Think of it like a race: everyone starts at the same line, but not everyone has the same resources to reach the finish. A great Change Manager helps those with fewer resources so that everyone crosses the finish line together, and ensures the entire team knows where that finish line is.

Need a Change Manager on Your Team?

Whether you’re navigating a small process shift or a large-scale transformation, having the right change leadership can make all the difference.

If you’ve ever experienced a major change at work that didn’t go well, you know the disruption, resistance, and burnout it can cause....

But it doesn’t have to be that way.

With the right change leadership, your team can feel informed, supported, and confident. Moving to a space of clarity, momentum, and with measurable success.

If you’d like support in your next change project,

resources and relief are just a click away.

Let’s work together to make your change a success! Reach out today to start the conversation. https://www.mymodernworkspace.com/lets-connect